Data Deletion Request

In accordance with applicable data protection regulations, Portix respects users' control over their personal data. If you need to delete your personal data, you can submit a request through the following methods.

Data Deletion Information

Applications that access user data must provide users with a way to request data deletion. As our app meets this requirement, we provide data deletion request methods and instructions on how to remove your data from our application or website.

Delete Your Data

You can request to delete your personal data in Portix through the following methods:

Method 1: Through In-App Settings

Open the Portix app
Tap the "Profile" icon in the bottom right corner
On the profile page, tap "Settings"
Scroll to the bottom and select "Account & Data"
Tap "Delete My Data"
Follow the prompts to confirm your request

Method 2: Via Email Request

You can also send us an email to request deletion of your data:

Send an email to skytech999@163.com
Use the subject line: "Data Deletion Request"
Include the following information in your email:
- Your email address associated with the app account
- Your device model
- Specific data types you want deleted (e.g., all data, uploaded photos, etc.)
We will process your request within 30 days of receipt
Once complete, we will send you a confirmation email

Method 3: Through Data Deletion Form

You can fill out the form below to request deletion of your data:

Email Address *

User ID or Account *

Device Model

Select Data Type to Delete *

Reason for Deletion (Optional)

I confirm that I want to delete my data and understand this action is irreversible

Data Deletion Policy Information

Data deletion is permanent and cannot be recovered once completed
Some data may be retained for a period of time due to legal requirements
The deletion process may take up to 30 days to complete
For questions, please contact: skytech999@163.com

For more information about how we handle your data, please review our Privacy Policy.